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親子智慧 ParentWise

功課、課表、通告,一App搞掂

支援

有問題、想報 bug、或者有功能建議,歡迎隨時聯絡。

電郵:weskys@gmail.com

一般會喺 2 至 3 個工作天內回覆。報 bug 嘅話,請附上你嘅 iOS 版本、App 版本(喺「設定」頁底部)同截圖,會快好多。

常見問題

我需要開戶口先用到嗎?

唔需要。落載即用,冇註冊、冇登入。

換新手機,資料會唔會唔見?

唔會,只要你兩部機都登入同一個 iCloud 帳戶,並且喺「設定」入面開咗 iCloud 備份。新機裝好 App 之後會自動同步返。

點樣同另一半共享資料?

喺 App 嘅「設定」頁揀「邀請家人」,會產生一條邀請連結,用 WhatsApp 或者訊息傳俾對方。對方喺 iPhone 上開連結、裝好 App 就會見到同一份課表同功課。你可以隨時喺同一頁停止共享。

我點解睇唔到 iCloud 同步?

請檢查:設定 → [你的名字] → iCloud 已登入,而且 iCloud Drive 已開啟。另外要確保裝置有網絡連線。

AI 答案唔準確點算?

AI 生成嘅內容可能會有錯,尤其係功課答案同育兒建議。請當佢係參考,唔好當成專業意見。涉及小朋友健康、情緒或者安全嘅問題,請諮詢醫生、老師或者社工。

我嘅資料安唔安全?

你嘅資料存喺你自己部機同你自己嘅 iCloud,開發者睇唔到。詳情請睇私隱政策

App 支援咩 iOS 版本?

iOS 15.0 或以上。

邊啲功能要俾錢?

永遠免費:功課、課表、日曆、通告、日記、1 個小朋友檔案,同埋你自己裝置之間嘅 iCloud 備份同步。即係話就算你唔訂閱,換手機都唔會唔見資料。

家庭版訂閱先有:邀請另一半一齊管理、加多過一個小朋友,同全部 AI 功能。第一次用會自動有 3 日免費試用,唔使入信用卡。

點樣取消訂閱?

設定 → [你的名字] → 訂閱 → ParentWise,揀「取消訂閱」。取消後仍然可以用到當期完結為止。退款要向 Apple 申請,我哋冇權直接退款。

我換咗手機,之前訂閱咗點算?

喺新手機開 App,撳「設定小朋友 → Premium → 了解更多」,然後撳「恢復購買」。只要用返同一個 Apple ID 就會自動恢復。

點樣刪除我所有資料?

刪除 App 會移除裝置上嘅資料。要一併刪除 iCloud 備份:設定 → [你的名字] → iCloud → 管理帳戶儲存空間,搵 ParentWise 並刪除。

Support (English)

Email: weskys@gmail.com — typically answered within 2–3 business days. For bug reports, please include your iOS version, the app version (shown at the bottom of the Settings screen) and a screenshot.

FAQ

Do I need an account?

No. Download and start using it — there is no registration or sign-in.

Will I lose my data when I change phones?

No, provided both devices are signed in to the same iCloud account and iCloud backup is enabled in the app's Settings. Install the app on the new device and it will sync automatically.

How do I share with my partner?

Open Settings in the app and choose "Invite family". Send the generated link via WhatsApp or Messages. Once they open it on their iPhone with the app installed, they will see the same timetable and homework. You can stop sharing from the same screen at any time.

iCloud sync isn't working

Check that you are signed in under Settings → [your name] → iCloud, that iCloud Drive is enabled, and that the device has a network connection.

The AI gave a wrong answer

AI-generated content can be inaccurate, particularly homework answers and parenting advice. Treat it as a reference, not professional guidance. For questions involving a child's health, emotional wellbeing or safety, please consult a doctor, teacher or social worker.

Is my data safe?

Your data is stored on your own device and in your own iCloud; the developer cannot see it. See the Privacy Policy.

Which iOS versions are supported?

iOS 15.0 and later.

Which features cost money?

Free forever: homework, timetables, calendar, notices, diary, one child profile, and iCloud backup and sync across your own devices — so you never lose data changing phones, subscription or not.

The Family subscription adds: inviting your partner, more than one child, and all AI features. The first time you use one you get a 3-day free trial with no card required.

How do I cancel?

Settings → [your name] → Subscriptions → ParentWise, then Cancel Subscription. You keep access until the end of the current period. Refunds are requested from Apple; we cannot issue them directly.

I changed phones — what about my subscription?

Open the app on the new phone, go to Settings → Premium → Learn more, and tap "恢復購買" (Restore Purchases). As long as you use the same Apple ID it will restore automatically.

How do I delete all my data?

Deleting the app removes on-device data. To also remove the iCloud backup: Settings → [your name] → iCloud → Manage Account Storage, select ParentWise and delete.